Effective Date: 01 May 2026

At SAR DOG IND, we take pride in creating high-quality print-on-demand apparel and accessories. Because each item is made to order, we ask customers to review sizing, colors, and product details carefully before placing an order.

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Return Eligibility
We accept returns or replacements for items that:

Arrive damaged
Arrive defective
Are incorrect due to a manufacturing or fulfillment error
To request a return or replacement, customers must contact us within 30 days of delivery.

Non-Returnable Items
Because our products are made to order through our print-on-demand fulfillment partner, we generally do not accept returns or exchanges for:

Incorrect size selection
Buyer’s remorse
Minor color variations due to screen differences
Orders entered with incorrect shipping information
Please review all sizing charts and order details carefully before completing your purchase.

How to Request a Return or Replacement
To initiate a return or replacement request, please email:

info@sar-dog.com

Include:

Your order number
Your full name
Photos of the damaged or incorrect item
A brief description of the issue
We will review requests within 2–5 business days.

Refunds
If your refund request is approved:

Refunds will be issued to the original payment method
Processing times may vary depending on your bank or payment provider
Approved refunds are typically processed within 5–10 business days
Exchanges
If an item arrives damaged or incorrect, we may offer a replacement instead of a refund at no additional cost.

Shipping Costs
Customers are not responsible for return shipping costs when the item is defective, damaged, or incorrect due to our error.